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Handbook M-41, TL-4, 03-01-98
Updated With Postal Bulletin Revisions Through April 5, 2001
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242.2
Periodical Mail
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242.21
Process in similar manner to letter-type mail which is undeliverable as
addressed. Place in non-machinable separation.
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242.22
Place in designated location by exit for transport to CFS.
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242.3
Standard Mail (A)
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242.31
Place Undeliverable Bulk Business Mail in the designated location for review
prior to disposal as waste.
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242.4
Standard Mail (B)
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242.41
Endorse all mail pieces with route number.
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242.42
Deposit in designated location for delivery to Markup Unit.
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242.5
Accountable and Signature Mail
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242.51
Return to the accountable clerk and explain why it is undeliverable. Under no
circumstances should this type of mail be obtained from or returned to the
accountable clerk without establishing proper accountability.
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242.52
Exception: At the largest installations receiving a large volume of
accountable and signature mail for delivery, local managers may allow
carriers to mark up this mail if accountable clerks are unable to expedite
rehandling of the pieces in clearing carriers of proper responsibility.
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242.6
Other Undeliverable Mail
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242.61
When customer has moved and left no forwarding instructions, hold mail for
10 days, except Treasury checks, which are handled in accordance with the
instructions on the piece. Do not endorse. If change order is not received by
expiration date, complete a Form 3575-Z and place the Form 3575-Z and
mail in appropriate separation of the CFS mail. Do not endorse.
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242.62
Other types of undeliverable mail include (a) occupant mail (address
correction requested, return postage guaranteed, or forwarding and return
postage guaranteed) only addressed to Vacant buildings; (b) mail addressed
to customers who are Temporarily Away and retention period for hold mail
has expired; (c) mail addressed to customers who are Deceased, and mail is
not properly deliverable to another person; (d) mail which is Refused; and
(e) mail for which there is No Mail Receptacle. Manually endorse this
category of mail as provided by current regulations.
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242.63
Additional types of undeliverable mail are: (a) Attempted Not Known,
addressee is not known at the place of address; (b) No Such Number,
non-existent number, correct number is not known; (c) Insufficient Address,
mail received without complete identifying address and the correct address is
not known; (d) Return to Sender, order issued against addressee for violation
of False Representation law, mail is returned to sender under a false
representation order; (e) Unclaimed, addressee abandons or fails to call for
mail; (f) Lottery Mail, Mail to This Address Returned by Order of the
Postmaster General, mail is returned to sender under a lottery order; (g) In
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