Handbook M-41

• City Delivery Carriers Duties and Responsibilities
• March 1998, Updated With Postal Bulletin Revisions Through April 5, 2001
   
• Update Notice
   
• Transmittal Letter
   
• Summary of Changes
   
• Preface
   
• Contents
   
• 1 General Information
   
  • 11 Responsibilities of Carrier
  • • 111 Scope of Responsibilities
    • 112 General Responsibilities
       
  • 12 Basic Carrier Duties
  • • 121 Office Duties
    • 122 Street Duties
    • 123 Other Duties
    • 124 Part-Time Flexible City Carriers
       
  • 13 Delivery and Collection Rules
  • • 131 Delivery on Letter Routes
    • 132 Collection on Letter Routes
    • 133 Safety Practices
       
  • 14 Equipment and Supplies
     
  • 15 Restricted Activities
  • • 151 Outside Employment
    • 152 Service Changes
    • 153 Directories and Mailing Lists
    • 154 Political Activities
       
  • 16 Supervision
     
• 2 Office Time -- Preparation
   
  • 21 Timecards
  • • 211 Reporting for Work
    • 212 Leaving for Route
       
  • 22 Casing and Preparing Mail
  • • 221 Carrier Cases
    • 222 Systems for Casing and Preparing Mail
    • 223 Pre-Casing Procedures
    • 224 Casing Letter-Size Mail
    • 225 Casing Magazines, Papers, Flats, etc.
       
  • 23 Data Collection of Special Services Mail
  • • 231 Preparation -- In Office
    • 232 At Delivery Point
    • 233 Return to Office
       
  • 24 Undeliverable as Addressed (UAA) Mail
  • • 241 Recording Address Change Information
    • 242 Procedures by Category
    • 243 Disposition of Forwardable and Undeliverable Mail, Carrier Throwback Case
    • 244 Form 1564-B, Order to Box Section or Other Special Orders
    • 245 Form 3546, Notice to Change Forwarding Order
       
  • 25 Carriers Route Book, Instructions and Report
  • • 251 Delivery Instructions (Form 1564-A -- Exhibit 251)
    • 252 Route Book
    • 253 Delivery Management Report and Edit Book (Form 1621 -- Exhibit 253)
       
  • 26 Accountable Items
  • • 261 Accountability Procedures
    • 262 PS Form 3849 (Exhibit 262)
       
  • 27 Preparation of Relays and Carry-Outs
  • • 271 Relays
    • 272 Carry-Outs -- Packing the Single Satchel
    • 273 Carry-Outs -- Packing the Double Satchel
    • 274 Motorized Routes
       
  • 28 Carrier-Auxiliary Control
     
  • 29 Before Leaving for Route
  • • 291 Withdrawal of Mail
    • 292 Data Collection Devices
    • 293 Timecards
       
• 3 On Route
   
  • 31 Use of Transportation
  • • 311 Bus and Street Car
    • 312 Private Car and Motorized Routes
       
  • 32 Delivery of Ordinary Mail Matter
  • • 321 Foot Routes
    • 322 Motorized Routes
    • 323 Park and Loop Routes
       
  • 33 Delivery of Special Services Mail
  • • 331 General
    • 332 Postage Due
    • 333 Customs Duty Mail
    • 334 CODs
    • 335 Insured, Registered, Certified, Express Mail, and Other Special Services
    • 336 Return Receipt
    • 337 Government Checks and Bonds
    • 338 Delivery Confirmation
       
  • 34 Notice 11 and Form 3521
  • • 341 Notice 11 -- Information for Apartment House Customers
    • 342 Form 3521, House Numbers and Mail Receptacles Report
       
  • 35 Answering Complaints and Inquiries
     
  • 36 Undeliverable Items
  • • 361 Undeliverable Mail
    • 362 Articles Loose in Mail
       
  • 37 Collection of Mail
     
  • 38 Receipting for Registers From Contract Stations and Branches
     
• 4 Office Time -- Return
   
  • 41 Use of Timecards
  • • 411 Non-PSDS Offices
    • 412 PSDS Offices
       
  • 42 Disposition of Collected Mail
     
  • 43 Clearance for Accountable Items
  • • 431 Keys
    • 432 Registered and Certified
    • 433 Insured Mail
    • 434 CODs
    • 435 Customs Duty Mail
    • 436 Postage Due
       
  • 44 Undelivered Mail
  • • 441 Processing Undelivered Mail
    • 442 Completing Form 1571
       
  • 45 Expedited Preferential Mail System
     
  • 46 Answering Official Communications
     
  • 47 Ending Tour of Duty
     
• 5 Collections
   
  • 51 Timecards
     
  • 52 Care of Keys and Locks
     
  • 53 Collection Schedules
  • • 531 Importance of Schedules
    • 532 Use of Schedules
       
  • 54 Collection Rules
  • • 541 Basic Rules
    • 542 Collecting Mail as Scheduled
    • 543 Handling of Mail Matter
    • 544 Examining and Locking Boxes
       
  • 55 Motorized Routes
     
• 6 Parcel Post
   
  • 61 Time Recording
  • • 611 Timecards (Non-PSDS/ETC Offices)
    • 612 Form 1234, Utility Card
    • 613 Form 4570, Vehicle Time Record
       
  • 62 Office Procedures Before Leaving
  • • 621 Obtaining and Inspecting Truck
    • 622 Systems Used
    • 623 Loading Truck
    • 624 Preparing Parcels for Delivery
    • 625 Damage Control of Parcels
       
  • 63 Route Procedures
  • • 631 Delivery of Parcel Post
    • 632 Relay and Collection Schedule
    • 633 Delivering Relays and Collecting Mail
    • 634 Delivery of First-Class to Firms
    • 635 Undeliverable Parcels
       
  • 64 Office Procedures on Return
  • • 641 Clearance for Accountable Items
    • 642 Use of Curtailment Form -- Form 1571
    • 643 Servicing of Truck
       
• 7 Special Delivery Service
   
  • 71 Timecards
     
  • 72 General
  • • 721 Categories of Special Delivery
    • 722 Rules of Delivery
    • 723 Who May Deliver
       
  • 73 Office Work Before Leaving
     
  • 74 Street Work
  • • 741 Delivery to Apartments, Residences, and Businesses
    • 742 Delivery to Out-of-Bounds Boxes
       
  • 75 Office Work After Return
     
• 8 Vehicle Operations
   
  • 81 Vehicle Regulations and Safety Practices
  • • 811 Vehicle Regulations
    • 812 Safety Practices
       
  • 82 Postal Security
     
  • 83 Vehicle Assignment Procedures
  • • 831 Obtaining Vehicle
    • 832 Inspecting Vehicle
    • 833 Form 4570, Vehicle Time Record
       
  • 84 Vehicle Maintenance
  • • 841 Servicing
    • 842 Repairs
       
  • 85 Accidents
  • • 851 Accident Report Kit
    • 852 Action to Be Taken at Scene of Accident
       
• 9 Mail Count and Route Inspection
   
  • 91 Introduction
  • • 911 Definition and Purpose
    • 912 Frequency
    • 913 Advance Notice
    • 914 Absences
    • 915 Inspection Day
    • 916 Cancellations
    • 917 Dry-Run Count
    • 918 Special Route Inspections
       
  • 92 Letter Routes
  • • 921 Basic Requirements
    • 922 Form 1838-C Worksheet -- Preparation
    • 923 Providing Carrier With Summary
    • 924 Expedited Preferential Mail Delivery -- Special Instructions
       
  • 93 Parcel Post and Combination Services Routes
  • • 931 Schedule
    • 932 Forms Used
    • 933 Form 1838-A Worksheet -- Preparation
    • 934 Form 1838-B -- Preparation
    • 935 Disposition of Forms 1838-A and 1838-B
    • 936 Distribution of Forms
       
• Glossary

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