Handbook M-41

• City Delivery Carriers Duties and Responsibilities
• March 1998, Updated With Postal Bulletin Revisions Through April 5, 2001
• Update Notice
• Transmittal Letter
• Summary of Changes
• Preface
• Contents
• 1 General Information
  • 11 Responsibilities of Carrier
  • 12 Basic Carrier Duties
  • 13 Delivery and Collection Rules
  • 14 Equipment and Supplies
  • 15 Restricted Activities
  • 16 Supervision
• 2 Office Time -- Preparation
  • 21 Timecards
  • 22 Casing and Preparing Mail
  • 23 Data Collection of Special Services Mail
  • 24 Undeliverable as Addressed (UAA) Mail
  • 25 Carriers Route Book, Instructions and Report
  • 26 Accountable Items
  • 27 Preparation of Relays and Carry-Outs
  • 28 Carrier-Auxiliary Control
  • 29 Before Leaving for Route
• 3 On Route
  • 31 Use of Transportation
  • 32 Delivery of Ordinary Mail Matter
  • 33 Delivery of Special Services Mail
  • 34 Notice 11 and Form 3521
  • 35 Answering Complaints and Inquiries
  • 36 Undeliverable Items
  • 37 Collection of Mail
  • 38 Receipting for Registers From Contract Stations and Branches
• 4 Office Time -- Return
  • 41 Use of Timecards
  • 42 Disposition of Collected Mail
  • 43 Clearance for Accountable Items
  • 44 Undelivered Mail
  • 45 Expedited Preferential Mail System
  • 46 Answering Official Communications
  • 47 Ending Tour of Duty
• 5 Collections
  • 51 Timecards
  • 52 Care of Keys and Locks
  • 53 Collection Schedules
  • 54 Collection Rules
  • 55 Motorized Routes
• 6 Parcel Post
  • 61 Time Recording
  • 62 Office Procedures Before Leaving
  • 63 Route Procedures
  • 64 Office Procedures on Return
• 7 Special Delivery Service
  • 71 Timecards
  • 72 General
  • 73 Office Work Before Leaving
  • 74 Street Work
  • 75 Office Work After Return
• 8 Vehicle Operations
  • 81 Vehicle Regulations and Safety Practices
  • 82 Postal Security
  • 83 Vehicle Assignment Procedures
  • 84 Vehicle Maintenance
  • 85 Accidents
• 9 Mail Count and Route Inspection
  • 91 Introduction
  • 92 Letter Routes
  • 93 Parcel Post and Combination Services Routes